Drug and Alcohol Solutions Australia (DASA) is bound by the Australian Privacy Principles.
DASA NZ is bound by the Privacy Act (NZ) 2020 and the Privacy Principles
These pieces of legislation outline how we must handle, use, and manage personal information.
DASA and DASA NZ have documented procedures relating to privacy, confidentiality and control of worker and customer records. Our staff are bound by strict confidentiality requirements as a condition of employment.
As part of our commitment to provide quality services, we need to maintain files and records. These are handled with the utmost respect for customer and worker privacy.
Ordinarily, we will not release any records without customer or worker consent unless required by law, such as pursuance to a subpoena.
We are happy to give you further information about the way we manage the personal information we collect. Should you have a query or complaint about our privacy policies or procedures please contact David Allen (Managing Director) on (02) 8001 2535 in Australia or via 0800-000-011 in New Zealand.